Analytica GmbH AnaGate CAN duo Manual do Utilizador Página 32

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25 © 2007-2014 Analytica GmbH
Appendix B. Technical support
The AnaGate hardware series, software tools and all existing programming interfaces
are developed and supported by Analytica GmbH. Technical support can be requested
as follows:
Internet
The AnaGate web site [http://www.anagate.de/en/index.html] of Analytica GmbH
contains information and software downloads for AnaGate Library users:
Product updates featuring bug fixes or new features are available here free of
charge.
E-Mail
If you require technical assistance over the Internet please send an e-mail to
To help us provide you with the best possible support please keep the following
information and details at hand when you contact our support team.
Version number of the used programming tool or AnaGate library
AnaGate hardware series model and firmware version
Name and version of the operating system you are using
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